8 Pursuant to our previous review, I would like to add the following which totally turned a...
Pursuant to our previous review, I would like to add the following which totally turned a bad experience to Excellent.
We expressed our dissatisfaction to Cindy, lady at the counter on the day of our departure. She was cordial, professional and sympathetic. She took down the details and assured me that she would speak with her manager who would be in at 2 pm and see what could be done for us.
I got a call just a couple of minutes after 2 from Cole (I think) who was very apologetic and took care of the matter. His professionalism totally changed our opinion about the hotel and we would definitely recommend to anyone who is considering Super 8 Wyndam, Goodyear, AZ.
Thank you.
Linda C.
Long Beach, CA
Linda, United States of America